Shipping Policy
At AAA Diamonds, we take great care in packaging and shipping your jewelry securely and promptly. Please review the following shipping terms to understand the shipping process and associated timelines:
Shipping Availability
- Worldwide Shipping:We offer worldwide shipping and can deliver to most countries, regions, and territories. Wherever you are located, we are dedicated to providing safe, timely delivery for your purchase.
- Shipping Restrictions:There may be some geographical restrictions on shipping to certain provinces, states, or countries due to local regulations, customs policies, or logistics challenges. In such cases, if we are unable to fulfill the shipment, we will notify you promptly and issue a full refund for your order.If you have any concerns about shipping to your specific location, please feel free to contact our customer service team before placing your order, and we will assist you.
Shipping Timeframes
- Custom Orders:Custom jewelry orders, including bespoke designs or personalized engravings, generally require additional time for creation and processing. As such, shipping for custom orders typically takes 3–4 weeks from the order confirmation date. Please note that this timeframe is an estimate and can vary depending on the complexity of the custom design.
- Non-Custom Orders:For non-custom jewelry orders, we aim to process and ship your order within 1–2 weeks. This time frame includes order processing, packaging, and shipping, but delivery times may vary depending on your location.
Shipping Methods & Costs:
- Shipping costs are calculated based on your delivery address and the shipping method you select during checkout. We offer various shipping options to suit your preferences, including expedited and standard shipping.
- If your order qualifies for free shipping, you will be notified during the checkout process.
Tracking Your Order:
- Once your order is dispatched, you will receive an email with a tracking number and a link to track your shipment. If you encounter any issues or need assistance tracking your order, please reach out to our customer service team at any time.
International Shipping Considerations:
- For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer. These fees vary depending on the destination country. We recommend checking with your local customs office for information on potential fees before placing your order.
- Shipping times for international orders may also vary depending on your location and the customs clearance process.
Customer Support:
- If you have any questions regarding your order, shipping details, or delivery status, we encourage you to contact us at any time. Our customer service team is available to provide updates and assist with any inquiries you may have.
Contact Information for Shipping Inquiries:If you need assistance with any aspect of our Shipping Policy, please don’t hesitate to reach out to us via our contact form on the website. We are here to help and ensure your experience with AAA Diamonds is seamless and enjoyable.
Contact Information for Shipping Inquiries:
If you need assistance with any aspect of our Shipping Policy, please don’t hesitate to reach out to us via our contact form on the website. We are here to help and ensure your experience with AAA Diamonds is seamless and enjoyable.